Pontarevilo - Professional window cleaning in Malaysia for homes and offices

Acceptance of Terms

Your access or use of our site and services constitutes agreement with these terms. Continued use implies ongoing acceptance. If you disagree, please do not use the service.

Definitions

This section clarifies certain terms as referenced throughout these conditions.

‘Service’ means window cleaning and any related offerings provided via pontarevilo.sbs.

‘User’ refers to any individual or organisation browsing, booking, or contacting us via the website.

‘Agreement’ covers all interactions, bookings, and communications between you and pontarevilo.sbs.

‘Personal data’ means any information collected for the purpose of providing our service.

Service Use and Expectations

Our window cleaning is for private or business clients in Malaysia. All work scheduled is subject to building access and safety requirements set by our staff.

Eligibility

Users must be of legal age as per Malaysian law to request services. Guardians must answer for requests by minors.

Not available for users without the legal capacity to enter agreements.

Your Responsibilities

As a site user or client, you are responsible for the following:

Providing accurate and up-to-date information for bookings and site access.

Ensuring a safe environment before the cleaning crew’s arrival.

Complying with applicable laws, building rules, and access permissions during service.

Notifying us of changes or special considerations before your scheduled cleaning.

Prohibited Uses

Certain activities are not allowed:

Submitting false or misleading information through forms or bookings.

Attempting to disrupt or hack website systems or communications.

Misusing our staff, services, or intellectual property for unauthorised purposes.

Using the website to send unwanted commercial messages (spam) or content.

Violating Malaysian laws or third-party rights in any way while using our site or services.

Intellectual Property

All website content, branding, and materials remain the property of pontarevilo.sbs. You may not copy, reproduce, or use them without written authorisation. Unauthorised use or distribution will result in action as permitted by law.

User Content

By submitting content (such as feedback or messages), you permit us to use it for service improvement or marketing, unless requested otherwise.

User Content Rights

Users retain their rights to any content posted, excepting cases licensed for our service use as set above.

Privacy and Data Protection

All data is treated under our Privacy Policy. We collect only what is required to provide and enhance the window cleaning service or to comply with regulations.

See Privacy Policy

Disclaimer and Limitation of Liability

Please review these notices regarding risks and limitations.

General Notice

Service availability, scheduling, and outcomes depend on conditions outside our control. We aim for accuracy but cannot promise uninterrupted service.

Limitation of Liability

Our liability is limited by Malaysian law. We do not accept responsibility for indirect or consequential damages from using our service.

Indemnification

You agree to indemnify pontarevilo.sbs against claims from misuse, breach, or unauthorised use of the site or services.

Dispute Resolution

We seek to resolve issues amicably; parties may contact us to settle disputes before escalation.

Arbitration

Disputes unresolved by discussion may be subject to independent arbitration in Malaysia, following national guidelines.

Resolution outside of courts is preferred unless required by law.

Online Dispute Resolution Information

Information about official Malaysian online dispute resolution options may be provided on request or as the law requires.

View ODR Information

Severability

Should one provision become invalid, the rest of the agreement continues to apply as allowed by law.

Entire Agreement

These terms, together with our Privacy Policy, form the full agreement between you and pontarevilo.sbs regarding the window cleaning service.

Applicable Law and Jurisdiction

Malaysian law applies to all terms, use, and disputes for site and services.

Termination

We may suspend or stop services for violation of terms or local laws, or require your cooperation to continue.

Modifications

pontarevilo.sbs may update these terms due to changes in law or operational practices. Any updates become effective upon posting.

Contact for Terms Questions

Please get in touch if you have questions about these terms or your rights.

Email Address: content@pontarevilo.sbs

Phone Number: +60 5-610 3369

Address: Menara Prestige, No. 1, Jalan Pinang, Level 30-32, Kuala Lumpur 50450 Malaysia

Terms and Conditions for pontarevilo.sbs Services